HIMSS TV is your Insider’s Guide to everything HIMSS. We are the world’s first online broadcasting network, focused on global innovation and how information and technology are driving change in healthcare.
Denise Hines, Chief Americas Officer at HIMSS, talks about the challenges, opportunities and what's next in patient empathy and experience.
Rachelle Landry, VP of clinical transformation at BD, says that showing clinicians how new technologies can streamline workflows builds a connection and breaks down resistance to adopting those tools.
To ensure health equity for underserved patients, Dr. Emily C. Webber, CMIO at Indiana University Health and 2024 Changemaker Award recipient, and her team secure transportation and other needed resources for them through text messages.
Dr. Jesse M. Ehrenfeld, president of the American Medical Association, says technology's usability issues add to burnout and recommends clinician involvement in developing and deploying tools to fit their workflows.