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At Patient Experience Summit 2019, speakers and attendees discuss ways providers can operationalize and implement empathy beyond the bedside.
Rachelle Landry, VP of clinical transformation at BD, says that showing clinicians how new technologies can streamline workflows builds a connection and breaks down resistance to adopting those tools.
Vibhor Gupta, director and founder of Pangaea Data, explains how the National Health Service is testing an artificial intelligence platform that surfaces undiagnosed and misdiagnosed cancer patients with cachexia.
Jonathan Bush, founder and CEO of Zus Health, advocates for a new approach to healthcare data interoperability through creating a parallel, "always-on" medical record system that provides a complete picture of a patient's health.