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HIMSS TV @ HIMSS19

Better clinician experience is key to better patient experience

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Hospitals and health systems should be fostering a culture where patient experience is valued and prioritized, says Sue Murphy, chief experience officer at UChicago Medicine. But that includes one key component: a positive experience for caregivers.

 

Using AI in chronic care coaching

Livongo CEO Zane Burke talks about how artificial intelligence can make care more personal from both the clinical and consumer perspective.

 

AMIA looks ahead toward health data export challenges

AMIA President and CEO Dr. Doug Fridsma gives his views on new ONC regulations covering full export functions.
 

Text-based chatbots engage patients, providers on their terms

Dr. Phil Marshall, chief product officer at Conversa Health, says his company has seen growing enthusiasm for healthcare chatbots across both sides of the aisle.
 

How one CMIO uses machine learning to improve care

Dr. Michael Sanders, chief medical information officer at Flagler Hospital in St. Augustine, Florida, describes how clinicians there are using unsupervised learning algorithms to reduce costs and prevent medical errors.