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HIMSS TV @ HIMSS19

Better clinician experience is key to better patient experience

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Hospitals and health systems should be fostering a culture where patient experience is valued and prioritized, says Sue Murphy, chief experience officer at UChicago Medicine. But that includes one key component: a positive experience for caregivers.

 

Clinicians are key players in data-driven accountable care

Bill Gillis, CIO, and Dr. Sarika Aggarwal, CMO at Beth Israel Deaconess Care Organization, explain how they collaborated to bring clinical staff in at the ground level, ensuring analytics tools were properly deployed for the ACO's success.
 

AMIA looks ahead toward health data export challenges

AMIA President and CEO Dr. Doug Fridsma gives his views on new ONC regulations covering full export functions.
 

How Phoenix Children's Hospital uses data to improve patient outcomes

Dr. Vinay Vaidya, chief medical information officer at Phoenix Children's Hospital, describes how the health system is deploying analytics for its chronic disease management program, longitudinally tracking patients with an actionable dashboard.

 

Text-based chatbots engage patients, providers on their terms

Dr. Phil Marshall, chief product officer at Conversa Health, says his company has seen growing enthusiasm for healthcare chatbots across both sides of the aisle.