HIMSS TV is your Insider’s Guide to everything HIMSS. We are the world’s first online broadcasting network, focused on global innovation and how information and technology are driving change in healthcare.
Patient Experience Summit 2019

Filling clinical variability gap with empathy and technology

11:23

(Sponsored) Pam Holt with Wolters Kluwer Health says that a key to reducing misunderstandings between patient and provider is to make sure that clinical content is consistent across the entire continuum.

 

Focusing on patient experience outside the walls of healthcare

Carium Chief Transformation Officer Lygeia Ricciardi says technology can make connections with people 24x7 and not just when they’re in a care setting to manifest empathy.
 

Preventative care for healthcare

(Sponsored) Dr. Mark Crockett, Verge Health CEO, says that hundreds of people and machines have to work right in order to create a positive experience the moment the patient hits the door and why continuous feedback is key to achieving that.

 

Helping physicians feel recognized by upper management

WAMBI CEO Rebecca Metter on looking at the clinician and patient experience through the same lens to impact both simultaneously and strengthen bonds between caregivers and patients.
 

Cemosoft CEO on the upsides of cloud computing for medical practices

Mahesh Dharan explains how the company is bringing technology that enables clients to deliver patient-centric care.