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Patient Experience Summit 2019

Preventative care for healthcare

7:14

(Sponsored) Dr. Mark Crockett, Verge Health CEO, says that hundreds of people and machines have to work right in order to create a positive experience the moment the patient hits the door and why continuous feedback is key to achieving that.

 

Focusing on patient experience outside the walls of healthcare

Carium Chief Transformation Officer Lygeia Ricciardi says technology can make connections with people 24x7 and not just when they’re in a care setting to manifest empathy.
 

How Gosford Private Hospital engaged clinicians to improve patient experience

CEO Matt Kelly and Director Jennifer McNamara discuss transforming the culture by tasking teams with sponsoring values to create awareness about the need to strengthen patient satisfaction.

 

Cemosoft CEO on the upsides of cloud computing for medical practices

Mahesh Dharan explains how the company is bringing technology that enables clients to deliver patient-centric care.

 

Helping physicians feel recognized by upper management

WAMBI CEO Rebecca Metter on looking at the clinician and patient experience through the same lens to impact both simultaneously and strengthen bonds between caregivers and patients.