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The Houston ENT & Allergy Clinic also increased its referral conversion by 35%, which translated to an additional $500,000 in annual revenue.
The provider organization's CEO explains how specially trained medical assistants (dubbed "tele-MAs") travel to patients' homes and enable full exams virtually.
The 72-practice Community Care Physicians has used patient engagement tech to improve its no-show rate by 35% and send 776,000 COVID-related newsletters to patients, also reminding them of their telehealth appointments during the pandemic.
Here's a look at how it was created, what it offers, and how it grew visits to more than 38 million in seven months. And advice on what you can do at your organization.