Max Silber, VP of mobility and IoT at MetTel, says recent Federal Communications Commission mandates to retire legacy copper voice service lines could pose unexpected safety risks to rural providers. Don't wait until the fax machine breaks, he warns.

Dr. Matthew Herrmann, an infectious disease specialist and the chief medical officer at Pacific Oaks Medical Group, discusses ViiV Healthcare's HIV awareness campaign and the barriers associated with HIV patients achieving viral suppression.

He describes the unique information technology and interoperability needs of the company, which offers dental, vision, life and disability coverage, as it interfaces with the larger healthcare space.

Business associates vetted for the CMS Medicare App Library must still consider their third-party risk requirements, says Scott Stuewe of DirectTrust. However, vetted FHIR-based data exchange apps are helping to improve the comfort of data holders.

New artificial intelligence models have unpredictable consumption-based costs, says Rhett Alden, Elsevier's CTO of health markets. But "all you can eat models" and inclusive pricing can avoid the need for clinicians to meter tool use.

The underlying challenge is how to fund an industry that's very important but is also perpetually on the brink of bankruptcy, says Kunal Sarda, CEO of Arya Health.

It's a struggle to provide an explanation and clarity on why a claim was denied with the level of detail required, says Fawad Butt, CEO at Penguin Ai.

Dr. Deepti Pandita, CMIO and VP of clinical Informatics at UCI Health, says healthcare organizations may not always know where every AI tool exists, making system-wide AI awareness and governance essential.