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David Novillo Ortiz of WHO's European regional office discusses a study that found significant weaknesses in AI governance across European health systems, and how the agency is developing a roadmap to help member states strengthen their AI oversight.
Ran Balicer, Clalit's chief innovation officer, says the company's AI has driven more than 250,000 care management changes in a single month by analyzing data to present evidence-based recommendations for clinicians' final decision.
Andrew Kelly, ENHANCE Ontario's chief digital officer, discusses how the nonprofit is building a Safe Use of AI framework to help its seven member hospitals consistently evaluate and scale AI projects that deliver value.
As health systems face staffing pressures, Peter Julius, Public Intelligence CEO and partner, suggests that emotionally responsive robots like Hana-chan can provide social engagement and calm patient agitation in care settings.
Oscar Solans Fernandez of Catalonia's Ministry of Health says the ministry has created an AI-powered healthcare platform that includes clinical guidelines and a medication database to help AI agents provide accurate answers.
Kevin Day, Rhapsody CTO, shares lessons from building a healthcare AI agentic harness, including how organizations can decide whether to build or buy, as well as how to maintain agility and embed governance into AI initiatives.
Don Woodlock, InterSystems president and host of the "Code to Care" video series, recommends that healthcare leaders carve out at least an hour a week to learn about and build practical familiarity with emerging technologies.
Katie Prevas, Suki AI's medical director, says ambient AI tools can do more than compile visit notes, including preparing patient summaries, understanding clinical context and improving coding to reduce claim denials.
By building AI tools in-house, health systems can directly address their unique challenges with tailored products rather than depending on vendors, according to Lina Scroggins, Mercy's chief product officer.
Hal Wolf, HIMSS president and CEO, says that, while many healthcare leaders are eager to use AI, questions remain about how to ensure its outputs are accurate and how to build clinicians' and patients' trust in AI tools.
Hal Wolf, HIMSS president and CEO, says that hospitals and medical practices are turning to AI first to help with areas such as clinical documentation and supply chain management before considering applying it to care delivery.
HIMSS AI in Healthcare Forum attendees in Boston shared ideas on how to develop and scale AI across real-world clinical and operational settings while benefiting patients, clinicians and staff.