AI/ML (575)

Health systems need to better educate patients, providers and the workforce about the promise of artificial intelligence, says Dr. Cole Zanetti, professor and director of digital health at Rocky Vista University College of Osteopathic Medicine.

Recent research efforts offer answers, says Nicole Ramage, senior market insights manager at HIMSS, who also highlights some forthcoming reports to look out for.

Tom Lawry, managing director of Second Century Tech, says too few healthcare organizations are getting adequate ROI on their artificial intelligence investments. He offers some perspective on achieving value at scale.

Qualtrics Chief Medical Officer Dr. Adrienne Boissy says that designing AI tools with empathy and leveraging synthetic data can create systems that increase care access, build connections and earn patients' trust across every touchpoint.

Making smart picks and achieving ROI requires careful study to discern signal from noise, says Jason Smith, venture acceleration fellow at MATTER.

A successful AI-powered CDSS implementation is one co-designed with doctors, says Dr Jenny Shao, chief medical officer at GuidelineX.

The emerging AI requires connecting data with purpose, notes Luciano Brustia, managing director of InterSystems APAC.

Dr. Ryan Sadeghian, chief medical information officer at University of Toledo, explains how LLMs are enabling a "revolution" in AI-enabled decision support and helping physicians make better diagnoses for complex cases.

Balancing low risk with high value, according to Chris Gervais, CodaMetrix CTO, is key to making a successful first-time healthcare AI investment. Early wins can offer proof of concept and build momentum for future efforts.

Dr. Jonah Zaretsky, medical director at NYU Langone Hospital Brooklyn, discusses his research into using artificial intelligence to translate patient chart notes into a reader-friendly format.

Work must be done to overcome that in order to unlock the benefits of artificial intelligence for healthcare, says Laura Cooley, editor in chief of Journal of Patient Experience. "The only way to build trust is to earn trust."

Dr. Lukasz Kowalczyk, CEO of Soothien HealthTech Advisory and a gastroenterologist, answers that question – and also holds forth on the promise of agentic AI, the value of voice agents and the right balance of build-buy-blend.