How to personalize the healthcare revenue cycle

The effects of the pandemic continue to push margins, volumes and outpatient revenues below the performance of the prior year, while HHS Secretary nominee Xavier Becerra signals support for virtual care.

Michael Black, managing director at Deloitte, and Craig Buffington, senior manager at Deloitte, describe how Deloitte solutions like Revenue Intellect work in the AWS cloud to help health systems reduce costs and boost revenue.

Grant Veazy, CTO at Ensemble Health Partners, says reasons hospitals outsource their revenue cycle management include the aim to reduce cost to collect and increase yield.