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The growing business case for empathy in care delivery
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The growing business case for empathy in care delivery

8:40

At Patient Experience Summit 2019, speakers and attendees discuss ways providers can operationalize and implement empathy beyond the bedside.

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Making sure physicians aren't doing the wrong work for patients

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Online 'registry' helps cancer patients find community support

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Patients must be at the forefront of change

Patient experience cannot be overlooked when driving innovation, as global patient advocate Michael Seres discovered – and his legacy will be continued with the HIMSS Global Patient Innovator Award, says his wife, Justine Seres, director, 11 Health.

Patients must be at the forefront of change
Patient experience cannot be overlooked when driving innovation, as global patient advocate Michael Seres discovered – and his legacy will be continued with the HIMSS Global Patient Innovator Award, says his wife, Justine Seres, director, 11 Health.
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