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Potentia Analytics CEO on building a platform for empathetic care
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Potentia Analytics CEO on building a platform for empathetic care

4:48

Sean Bozorgzad explains how his company’s technology can help enable clinicians to deliver empathy to patients.

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AI and Patient Experience: A Balancing Act

How to integrate AI into patient communication in ways that enhance and personalize the patient experience, and develop communication and access strategies that strengthen the patient-provider relationship.

AI and Patient Experience: A Balancing Act
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Healthcare Lessons from Biometric Technology Use Worldwide

Lessons healthcare can learn from other industries and countries that employ biometrics to address patient matching —the ability to link records for the same individual held in different locations and a perennial problem in healthcare.

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Patients must be at the forefront of change

Patient experience cannot be overlooked when driving innovation, as global patient advocate Michael Seres discovered – and his legacy will be continued with the HIMSS Global Patient Innovator Award, says his wife, Justine Seres, director, 11 Health.

Patients must be at the forefront of change
Patient experience cannot be overlooked when driving innovation, as global patient advocate Michael Seres discovered – and his legacy will be continued with the HIMSS Global Patient Innovator Award, says his wife, Justine Seres, director, 11 Health.
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