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A long-time patient's message: We can do better at care delivery
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A long-time patient's message: We can do better at care delivery

7:18

Swapna Kakani says that patient experience is changing slowly, but there are little things hospitals can do to better cater to consumers.

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Related videos for "patient"

41:48

Healthcare Lessons from Biometric Technology Use Worldwide

Lessons healthcare can learn from other industries and countries that employ biometrics to address patient matching —the ability to link records for the same individual held in different locations and a perennial problem in healthcare.

Healthcare Lessons from Biometric Technology Use Worldwide
Lessons healthcare can learn from other industries and countries that employ biometrics to address patient matching —the ability to link records for the same individual held in different locations and a perennial problem in healthcare.
41:48
3:21

Making sure physicians aren't doing the wrong work for patients

Christine Sinsky, vice president of professional satisfaction at the American Medical Association, talks about the problem of physician burnout and the role the EHR plays in that.

Making sure physicians aren't doing the wrong work for patients
Christine Sinsky, vice president of professional satisfaction at the American Medical Association, talks about the problem of physician burnout and the role the EHR plays in that.
3:21
7:14

Patients must be at the forefront of change

Patient experience cannot be overlooked when driving innovation, as global patient advocate Michael Seres discovered – and his legacy will be continued with the HIMSS Global Patient Innovator Award, says his wife, Justine Seres, director, 11 Health.

Patients must be at the forefront of change
Patient experience cannot be overlooked when driving innovation, as global patient advocate Michael Seres discovered – and his legacy will be continued with the HIMSS Global Patient Innovator Award, says his wife, Justine Seres, director, 11 Health.
7:14