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Swapna Kakani says that patient experience is changing slowly, but there are little things hospitals can do to better cater to consumers.
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Christine Sinsky, vice president of professional satisfaction at the American Medical Association, talks about the problem of physician burnout and the role the EHR plays in that.
Data and tech are supporting patients ‘at home’ which is really everywhere and how we interface with technology will be part of healthcare. And with new modalities, there will be some disruption in business models.