From patients to health consumers to health citizens

After cancer patient Rahul Mahadevan saw other patients delaying or refusing treatment because of non-clinical obstacles, he founded The WiTT Group to create a platform for patients to ask for the help they need, which also generates SDOH data.

How to integrate AI into patient communication in ways that enhance and personalize the patient experience, and develop communication and access strategies that strengthen the patient-provider relationship.

Christine Sinsky, vice president of professional satisfaction at the American Medical Association, talks about the problem of physician burnout and the role the EHR plays in that.