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Clinic saves $1.8 million with mobile patient engagement
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Clinic saves $1.8 million with mobile patient engagement

6:39

The Houston ENT & Allergy Clinic also increased its referral conversion by 35%, which translated to an additional $500,000 in annual revenue.

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Patients must be at the forefront of change

Patient experience cannot be overlooked when driving innovation, as global patient advocate Michael Seres discovered – and his legacy will be continued with the HIMSS Global Patient Innovator Award, says his wife, Justine Seres, director, 11 Health.

Patients must be at the forefront of change
Patient experience cannot be overlooked when driving innovation, as global patient advocate Michael Seres discovered – and his legacy will be continued with the HIMSS Global Patient Innovator Award, says his wife, Justine Seres, director, 11 Health.
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Online 'registry' helps cancer patients find community support

After cancer patient Rahul Mahadevan saw other patients delaying or refusing treatment because of non-clinical obstacles, he founded The WiTT Group to create a platform for patients to ask for the help they need, which also generates SDOH data.

Online 'registry' helps cancer patients find community support
After cancer patient Rahul Mahadevan saw other patients delaying or refusing treatment because of non-clinical obstacles, he founded The WiTT Group to create a platform for patients to ask for the help they need, which also generates SDOH data.
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Why cost should be integrated into the care conversation

Rebekah Angove, vice president at the Patient Advocate Foundation, discusses the difference between patient engagement and patient experience and ways patients and providers can more effectively navigate the complexity of healthcare costs.

Why cost should be integrated into the care conversation
Rebekah Angove, vice president at the Patient Advocate Foundation, discusses the difference between patient engagement and patient experience and ways patients and providers can more effectively navigate the complexity of healthcare costs.
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