Distance between leadership and direct care creates disconnect for patients

Switching cardiology patients to Bluetooth-enabled medical devices that send data to patient portals is helping to reduce chronic care complexities, says Sutter Health CCIO Dr. Richard Milani and Patient Experience R&D lead Trevor Berceau.

Patient experience cannot be overlooked when driving innovation, as global patient advocate Michael Seres discovered – and his legacy will be continued with the HIMSS Global Patient Innovator Award, says his wife, Justine Seres, director, 11 Health.

(Sponsored) By providing relevant, evidence-based content, patient engagement platforms enable dialogue between patient and provider to move quickly to what the patient values, says Christian Patrick, VP of clinical decisions at EBSCO.