Hospitals strive for relative normalcy while data breach exposes patient info

How to integrate AI into patient communication in ways that enhance and personalize the patient experience, and develop communication and access strategies that strengthen the patient-provider relationship.

Rebekah Angove, vice president at the Patient Advocate Foundation, discusses the difference between patient engagement and patient experience and ways patients and providers can more effectively navigate the complexity of healthcare costs.

After cancer patient Rahul Mahadevan saw other patients delaying or refusing treatment because of non-clinical obstacles, he founded The WiTT Group to create a platform for patients to ask for the help they need, which also generates SDOH data.