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One challenge is competition for remote staff is nationwide, says Kimberly Scaccia, VP of Revenue Management for Mercyhealth.
Cue Health anticipates that by March it will have a production capacity of 100,000 coronavirus tests per day, while surging costs and revenue loss are forcing hospitals to rely on support from county governments.
Grant Veazy, CTO at Ensemble Health Partners, says reasons hospitals outsource their revenue cycle management include the aim to reduce cost to collect and increase yield.
The effects of the pandemic continue to push margins, volumes and outpatient revenues below the performance of the prior year, while HHS Secretary nominee Xavier Becerra signals support for virtual care.