Healthcare organizations may be unknowingly experiencing cyberattacks

Rebekah Angove, vice president at the Patient Advocate Foundation, discusses the difference between patient engagement and patient experience and ways patients and providers can more effectively navigate the complexity of healthcare costs.

Patient experience cannot be overlooked when driving innovation, as global patient advocate Michael Seres discovered – and his legacy will be continued with the HIMSS Global Patient Innovator Award, says his wife, Justine Seres, director, 11 Health.

Switching cardiology patients to Bluetooth-enabled medical devices that send data to patient portals is helping to reduce chronic care complexities, says Sutter Health CCIO Dr. Richard Milani and Patient Experience R&D lead Trevor Berceau.