Hospital financials after COVID-19 must address workforce

Dr. Bridget Duffy, former chief experience officer at the Cleveland Clinic and CMO at Vocera, discusses burnout during COVID-19, how to protect the physical and emotional safety of the healthcare workforce, and how technology can help and hurt.

Dr. Anwar Jebran, medical director of population health informatics at Oak Street Health, says he's "only getting positive feedback" about ambient tools – but urges caution for the next phase of AI apps, prioritizing accuracy and safety.

KLAS Enterprises' Coray Tate discusses research findings that around 1 in 3 clinicians are experiencing burnout, as well as the correlation between clinicians' EHR experience and burnout levels.