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AI call center is effective at engaging patients
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AI call center is effective at engaging patients

11:51

Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.

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Unlocking data for better patient experiences

(Sponsored) Stephanie Trunzo, Oracle Health's senior vice president and general manager, talks about how Oracle can give providers, patients and payers the data, insights and intelligence they need to create a better patient experience.

Unlocking data for better patient experiences
(Sponsored) Stephanie Trunzo, Oracle Health's senior vice president and general manager, talks about how Oracle can give providers, patients and payers the data, insights and intelligence they need to create a better patient experience.
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3:21

Making sure physicians aren't doing the wrong work for patients

Christine Sinsky, vice president of professional satisfaction at the American Medical Association, talks about the problem of physician burnout and the role the EHR plays in that.

Making sure physicians aren't doing the wrong work for patients
Christine Sinsky, vice president of professional satisfaction at the American Medical Association, talks about the problem of physician burnout and the role the EHR plays in that.
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4:20

A phased approach to seamless RPM data flow

Switching cardiology patients to Bluetooth-enabled medical devices that send data to patient portals is helping to reduce chronic care complexities, says Sutter Health CCIO Dr. Richard Milani and Patient Experience R&D lead Trevor Berceau.

A phased approach to seamless RPM data flow
Switching cardiology patients to Bluetooth-enabled medical devices that send data to patient portals is helping to reduce chronic care complexities, says Sutter Health CCIO Dr. Richard Milani and Patient Experience R&D lead Trevor Berceau.
4:20