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AI call center is effective at engaging patients
AI/ML

AI call center is effective at engaging patients

11:51

Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.

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7:52

AI is driving down clinical denial rates

Todd Van Meter, CEO of Accuity, says that when partnering with clients, initial clinical denial rates are nearly cut in half and following an appeals process using an AI-driven platform, the final denial rates end up at 1% to 1.5%.

AI is driving down clinical denial rates
Todd Van Meter, CEO of Accuity, says that when partnering with clients, initial clinical denial rates are nearly cut in half and following an appeals process using an AI-driven platform, the final denial rates end up at 1% to 1.5%.
7:52
9:56

CIO Spotlight: Artesia General Hospital's Eric Jimenez

The chief information officer of the 25-bed New Mexico nonprofit discusses plan for some new clinical automation tools. He also describes how he's using AI to help with network defense, and how that's enabling gains in other areas.

CIO Spotlight: Artesia General Hospital's Eric Jimenez
The chief information officer of the 25-bed New Mexico nonprofit discusses plan for some new clinical automation tools. He also describes how he's using AI to help with network defense, and how that's enabling gains in other areas.
9:56
14:17

Consumer AI can't provide the trustworthy answers patients need

DeepLook Medical CEO Marissa Fayer cautions against using ChatGPT for medical advice and advocates for a balance between using digital technologies to empower patients and ensuring physicians remain trusted decision-makers.

Consumer AI can't provide the trustworthy answers patients need
DeepLook Medical CEO Marissa Fayer cautions against using ChatGPT for medical advice and advocates for a balance between using digital technologies to empower patients and ensuring physicians remain trusted decision-makers.
14:17