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Payers need to build trust by listening
Digital Checkup

Payers need to build trust by listening

9:32

Health plans that are transparent and offer access to care and member benefits have great Net Promoter Score (NPS) results, says Rita Sharma, chief product officer at Pager Health. NPS measures customer loyalty and satisfaction.

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8:02

Revealing surgical best practices with AI-edited video

Sharing automated post-operative videos enables physicians to enhance patient engagement, but artificial intelligence insights generated may better surgical craft, say Transform Health Partners' Dr. Peter Billing and Medtronic's George Murgatroyd.

Revealing surgical best practices with AI-edited video
Sharing automated post-operative videos enables physicians to enhance patient engagement, but artificial intelligence insights generated may better surgical craft, say Transform Health Partners' Dr. Peter Billing and Medtronic's George Murgatroyd.
8:02
4:21

Sentara Health gains big results after migrating its EHR to the cloud

Millions of dollars were saved after Jeff Thomas, senior vice president and chief technology officer, and his team completed the massive project – and ended with spinning off those migration efforts into a new company, OptaFi.

Sentara Health gains big results after migrating its EHR to the cloud
Millions of dollars were saved after Jeff Thomas, senior vice president and chief technology officer, and his team completed the massive project – and ended with spinning off those migration efforts into a new company, OptaFi.
4:21
5:59

Leaning into automation and cross-training staff

Providers face shrinking reimbursements, inflation and costly operations, but cross-training staff and adding automation can keep finances positive, says AdvancedMD CEO Amanda Sharp. She also shared how a culture of belonging inspires staff.

Leaning into automation and cross-training staff
Providers face shrinking reimbursements, inflation and costly operations, but cross-training staff and adding automation can keep finances positive, says AdvancedMD CEO Amanda Sharp. She also shared how a culture of belonging inspires staff.
5:59