One challenge is competition for remote staff is nationwide, says Kimberly Scaccia, VP of Revenue Management for Mercyhealth.
Physicians have access to evidence-based guidance in the room as the conversation unfolds through a new partnership between Abridge and NEJM and JAMA, says Abridge Clinical Strategy Director Matt Troup, PA.
Provider frustration over prior authorization is real but doesn't tell the whole story of the patient journey, says Brian Smith, chief pharmacy officer at Shields Health Solutions.
AI plays a role in patient engagement because it’s critical for clinical efficiency, but it doesn’t replace functions, says Matt Fisher, VP of operations at Curae.
