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Medicare Advantage plans look to health equity reward in star ratings
Finance/RCM

Medicare Advantage plans look to health equity reward in star ratings

13:55

MA plans will need to measure performance ahead of 2027 when CMS will start rewarding plans that demonstrate progress in addressing health disparities, says Anna Basevich, SVP of Enterprise Partnerships and Customer Enablement at Arcadia.

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9:57

Predicting future demand for OR scheduling

Forty percent of hospital revenue comes from the operating room, so backlogs have a huge impact on financials, says Rami Karjian, head of operating rooms business at LeanTaaS.

Predicting future demand for OR scheduling
Forty percent of hospital revenue comes from the operating room, so backlogs have a huge impact on financials, says Rami Karjian, head of operating rooms business at LeanTaaS.
9:57
11:51

AI call center is effective at engaging patients

Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.

AI call center is effective at engaging patients
Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.
11:51
11:10

How call centers drive revenue cycle performance

Calls are answered quickly, keeping patients engaged in the central scheduling system, says Yuriy Kotlyar, cofounder and CEO of American Health Connection.

How call centers drive revenue cycle performance
Calls are answered quickly, keeping patients engaged in the central scheduling system, says Yuriy Kotlyar, cofounder and CEO of American Health Connection.
11:10