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AI call center is effective at engaging patients
Finance/RCM

AI call center is effective at engaging patients

11:51

Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.

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11:06

Hospitals are weighing the impact of tariffs

Providers are concerned about whether they have contract protections against supply chain rate hikes due to tariffs, says Ralph Keiser, CEO of ArcheHealth.

Hospitals are weighing the impact of tariffs
Providers are concerned about whether they have contract protections against supply chain rate hikes due to tariffs, says Ralph Keiser, CEO of ArcheHealth.
11:06
6:18

Preparing for the new Medicare prior auth model

Providers in six states face new financial risks and training burdens under mandatory WISeR review, which leverages machine learning to control costs and expedite care. It's going to be "a steep learning curve," says Jeff Ladner, CPO at Onspring.

Preparing for the new Medicare prior auth model
Providers in six states face new financial risks and training burdens under mandatory WISeR review, which leverages machine learning to control costs and expedite care. It's going to be "a steep learning curve," says Jeff Ladner, CPO at Onspring.
6:18
9:29

Countdown to Interoperability and Prior Authorization Final Rule

Payer-provider collaboration in data exchange is being mandated and payers must speed up the prior authorization process, says Courtney Yeakel, chief product officer of the Payer Unit at Veradigm.

Countdown to Interoperability and Prior Authorization Final Rule
Payer-provider collaboration in data exchange is being mandated and payers must speed up the prior authorization process, says Courtney Yeakel, chief product officer of the Payer Unit at Veradigm.
9:29