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AI call center is effective at engaging patients
Finance/RCM

AI call center is effective at engaging patients

11:51

Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.

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10:30

AI is a powerful tool for coding in revenue cycle

AKASA has found a return of $1.5 million in recovered additional revenue per each $1 billion of total patient revenue, says CEO and cofounder Malinka Walaliyadde.

AI is a powerful tool for coding in revenue cycle
AKASA has found a return of $1.5 million in recovered additional revenue per each $1 billion of total patient revenue, says CEO and cofounder Malinka Walaliyadde.
10:30
8:37

Tech and payer collaboration modernizes prior authorization

Automated electronic PA process uses FHIR interoperability for greater efficiency, says Greg LeGrow, executive director of Payer Product Market Strategy at athenahealth and Mark Fleming, senior director of Product at Availity.

Tech and payer collaboration modernizes prior authorization
Automated electronic PA process uses FHIR interoperability for greater efficiency, says Greg LeGrow, executive director of Payer Product Market Strategy at athenahealth and Mark Fleming, senior director of Product at Availity.
8:37
13:55

The underlying dynamics of Medicare Advantage star ratings

A fundamental point of star ratings is balancing the interest of patients with that of taxpayers, says Dr. Don Rucker, former ONC head and current chief strategy officer of 1upHealth.

The underlying dynamics of Medicare Advantage star ratings
A fundamental point of star ratings is balancing the interest of patients with that of taxpayers, says Dr. Don Rucker, former ONC head and current chief strategy officer of 1upHealth.
13:55