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AI call center is effective at engaging patients
Finance/RCM

AI call center is effective at engaging patients

11:51

Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.

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3:27

Accurate provider directories are needed for patient access

The work of updating provider directories is the responsibility of payers, and much of it is still being done manually with mistakes incurring heavy penalties, says Megan Schmidt, CEO at Madaket Health.

Accurate provider directories are needed for patient access
The work of updating provider directories is the responsibility of payers, and much of it is still being done manually with mistakes incurring heavy penalties, says Megan Schmidt, CEO at Madaket Health.
3:27
11:06

Hospitals are weighing the impact of tariffs

Providers are concerned about whether they have contract protections against supply chain rate hikes due to tariffs, says Ralph Keiser, CEO of ArcheHealth.

Hospitals are weighing the impact of tariffs
Providers are concerned about whether they have contract protections against supply chain rate hikes due to tariffs, says Ralph Keiser, CEO of ArcheHealth.
11:06
5:19

Number of providers taking downside risk is growing

Sixty percent of all healthcare payments are in some form of value-based care, says Dave Snow, CEO of Cedar Gate Technologies.

Number of providers taking downside risk is growing
Sixty percent of all healthcare payments are in some form of value-based care, says Dave Snow, CEO of Cedar Gate Technologies.
5:19