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AI call center is effective at engaging patients
Finance/RCM

AI call center is effective at engaging patients

11:51

Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.

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5:39

Price transparency is vital for lowering healthcare costs

Giving patients visibility into procedure costs can reduce surprise billing and drive prices down through competition, according to HIMSS Policy Influencer Changemaker Leigh Burchell, VP for policy and public affairs at Altera Digital Health.

Price transparency is vital for lowering healthcare costs
Giving patients visibility into procedure costs can reduce surprise billing and drive prices down through competition, according to HIMSS Policy Influencer Changemaker Leigh Burchell, VP for policy and public affairs at Altera Digital Health.
5:39
3:36

Physicians could be missing billable opportunities for remote monitoring devices

Electrophysiologists, who implant devices such as pacemakers, need technology to automatically determine when the billing period ends, says Sallie Gustafson, RN, director of Medical Affairs at Murj.

Physicians could be missing billable opportunities for remote monitoring devices
Electrophysiologists, who implant devices such as pacemakers, need technology to automatically determine when the billing period ends, says Sallie Gustafson, RN, director of Medical Affairs at Murj.
3:36
3:57

CMS seeks help to CRUSH Medicare and Medicaid fraud

Kimberly Brandt, CMS COO, discusses the agency's Comprehensive Regulations to Uncover Suspicious Healthcare (CRUSH) fraud-fighting initiative and invites the public to submit ideas on how to improve its efforts.

CMS seeks help to CRUSH Medicare and Medicaid fraud
Kimberly Brandt, CMS COO, discusses the agency's Comprehensive Regulations to Uncover Suspicious Healthcare (CRUSH) fraud-fighting initiative and invites the public to submit ideas on how to improve its efforts.
3:57