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Adam Greene, attorney and partner at Davis Wright Tremaine, advises healthcare buyers on documentation for any potential red flags.
The supply chain can be the "sweet spot" for health systems looking to reduce costs, says David Kirshner, managing partner at LogicSource and former CFO of Boston Children's Hospital.
Health plans that are transparent and offer access to care and member benefits have great Net Promoter Score (NPS) results, says Rita Sharma, chief product officer at Pager Health. NPS measures customer loyalty and satisfaction.
Calls are answered quickly, keeping patients engaged in the central scheduling system, says Yuriy Kotlyar, cofounder and CEO of American Health Connection.
