HIMSS TV is your Insider’s Guide to everything HIMSS. We are the world’s first online broadcasting network, focused on global innovation and how information and technology are driving change in healthcare.
  Home
AI can personalize billing conversations to ease patients' financial stress
Finance/RCM

AI can personalize billing conversations to ease patients' financial stress

5:12

Nicole Rogas, RevSpring president, says the company's new AI tool provides healthcare customer service representatives with real-time financial data on patients to guide more empathetic conversations about payment options.

Read More
Read Less

Finance/RCM - Similar Videos View more in Finance/RCM

7:00

MA star ratings, high utilization challenge insurer performance

Medicare Advantage insurers need to address the social determinants of health to bring down costs, says Lauren Barca, vice president of quality at 86Borders.

MA star ratings, high utilization challenge insurer performance
Medicare Advantage insurers need to address the social determinants of health to bring down costs, says Lauren Barca, vice president of quality at 86Borders.
7:00
5:28

Research reveals that patients want more healthcare payment options

Ryne Natzke, TrustCommerce's chief revenue officer, says his company's recent report showed that, while debit cards remain popular and can be cheaper for health systems to accept, many patients would rather pay for treatment digitally.

Research reveals that patients want more healthcare payment options
Ryne Natzke, TrustCommerce's chief revenue officer, says his company's recent report showed that, while debit cards remain popular and can be cheaper for health systems to accept, many patients would rather pay for treatment digitally.
5:28
8:09

Data can lower healthcare costs for employers

The right data can improve how healthcare costs are controlled by giving insights into quality care at the lowest cost, says Kirk Czonstka, SVP of Strategic Alliances for Garner Health.

Data can lower healthcare costs for employers
The right data can improve how healthcare costs are controlled by giving insights into quality care at the lowest cost, says Kirk Czonstka, SVP of Strategic Alliances for Garner Health.
8:09