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EMR guidance for patient engagement is critical
Finance/RCM

EMR guidance for patient engagement is critical

7:08

Customer service representatives need the ability to understand data intelligence the moment they’re talking to the patient, says Casey Williams, SVP of patient engagement at RevSpring.

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5:28

Research reveals that patients want more healthcare payment options

Ryne Natzke, TrustCommerce's chief revenue officer, says his company's recent report showed that, while debit cards remain popular and can be cheaper for health systems to accept, many patients would rather pay for treatment digitally.

Research reveals that patients want more healthcare payment options
Ryne Natzke, TrustCommerce's chief revenue officer, says his company's recent report showed that, while debit cards remain popular and can be cheaper for health systems to accept, many patients would rather pay for treatment digitally.
5:28
7:00

MA star ratings, high utilization challenge insurer performance

Medicare Advantage insurers need to address the social determinants of health to bring down costs, says Lauren Barca, vice president of quality at 86Borders.

MA star ratings, high utilization challenge insurer performance
Medicare Advantage insurers need to address the social determinants of health to bring down costs, says Lauren Barca, vice president of quality at 86Borders.
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6:05

More information now required for M&A deals

FTC’s new premerger notification rules require organizations to share more data about their proposed transactions, says Michael Ramey, managing principal of Strategic & Transaction Solutions at PYA.

More information now required for M&A deals
FTC’s new premerger notification rules require organizations to share more data about their proposed transactions, says Michael Ramey, managing principal of Strategic & Transaction Solutions at PYA.
6:05