New tech for process automation, chatbots and other AI-powered tools

Sumit Sajnani, health information technology officer for Connecticut’s Office of Health Strategy, discusses how data improves healthcare access by allowing agencies and providers across the state to build a holistic view of a patient’s needs.

Natasha Ramontal of HIMSS and Raed AlHazme of the Ministry of National Guard Health Affairs, King Abdulaziz Medical City, Riyadh, Saudi Arabia, talk about the Community Care Outcomes Maturity Model (CCOM), a new measurement tool to replace O-EMRAM.

Jerry Shultz, president of Lightbeam Health Solutions, and Blake Marggraff, CEO of CareSignal, talk about how the merger between Lightbeam and CareSignal will help them assist more health systems improve patient engagement and population health.