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Challenges and rewards of crafting the patient experience
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Challenges and rewards of crafting the patient experience

4:32

Carrie Davis, director of patient experience at the Hanger Clinic, shares how her own patient experience helps guide her work toward implementing more compassionate and human-centric care.

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10:48

Four provider organizations that excel at telehealth and equity

Dr. Shawn Griffin is president and CEO of URAC, an accrediting body that covers virtual care and recognizes excellence in telehealth and health equity. He explains how four honorees successfully use telemedicine to make healthcare more equitable.

Four provider organizations that excel at telehealth and equity
Dr. Shawn Griffin is president and CEO of URAC, an accrediting body that covers virtual care and recognizes excellence in telehealth and health equity. He explains how four honorees successfully use telemedicine to make healthcare more equitable.
10:48
5:48

Providers experience 'fear and hope' around AI

Nicole Ramage, senior market insights manager at HIMSS, unpacks new research that tracks where healthcare organizations are on their artificial intelligence journeys.

Providers experience 'fear and hope' around AI
Nicole Ramage, senior market insights manager at HIMSS, unpacks new research that tracks where healthcare organizations are on their artificial intelligence journeys.
5:48
9:25

AI on the 'precipice of tremendous opportunity'

But big challenges remain, says Michael Pencina, director of Duke AI Health, who discusses the IT infrastructure, workforce and workflow hurdles that need to be overcome before its potential is realized.

AI on the 'precipice of tremendous opportunity'
But big challenges remain, says Michael Pencina, director of Duke AI Health, who discusses the IT infrastructure, workforce and workflow hurdles that need to be overcome before its potential is realized.
9:25