How technology is guiding COVID-19 response worldwide

Mark Mabus, CMIO and SVP of EHR at Parkview Health, says the organization is leveraging Epic's built-in generative AI capabilities before considering third-party solutions to maximize value and simplify implementation.

Eric Alper, SVP and chief quality officer at UMass Memorial Health, says the hospital has deployed 40 AI models despite limited resources, prioritizing use cases that improve care delivery, efficiency and financial sustainability.

Katie Prevas, Suki AI's medical director, says ambient AI tools can do more than compile visit notes, including preparing patient summaries, understanding clinical context and improving coding to reduce claim denials.