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Health systems all over the world are addressing the needs of COVID-19 patients with chatbots, drive-through clinics and telemedicine.
Dr. Keisuke Nakagawa, UC San Diego Health's director of strategic impact and a HIMSS Changemaker Award recipient, says his organization works with clinicians, patients, designers and IT teams to develop digital tools that improve patient experiences.
Healthcare's risk aversion remains a barrier to AI adoption, but low-risk, safety-validated opportunities are ready for real-world deployment, says Xabier Michelena Vegas, Catalan Health Service's digital health strategy clinical informatics lead.
Surya Shenoy, regional clinical informatics consultant at Kaiser Permanente, says HIMSS' vision and mission inspire her to keep human connection at the core of her service to patients and mentees.