Virtual consumer-centric care emerges from the ashes of COVID-19 pandemic

With analytics and omnichannel strategies like hyper-personalized fotonovelas, providers are leapfrogging over social determinants of health barriers to earn trust, improve patient engagement and close care gaps, says Bob Farrell, CEO of mPulse.

Dr. Harvey Castro, chief AI officer at Phantom Space, discusses his global advocacy for using AI safely and effectively in healthcare and his work in bringing digital health technology to remote regions via satellite.

Tom Gillette, CIO of non-profit Mount Sinai Medical Center in Miami Beach, says artificial intelligence tools raise health equity and support more personalized care in South Florida and Dade County where 60% of the residents speak Spanish.