Virtual consumer-centric care emerges from the ashes of COVID-19 pandemic

The program is still rebounding from COVID-19 provisions, but CMS, in incentivizing quality improvements, is raising the bar to reach the top star ratings, says Cindy Henry, director of population health informatics at ZeOmega.

Will Cantrell, director of product solutions at InteliChart, says these processes are in need of modernization, and shows how modernization can improve the experience for residents and families.

Muhammad Babar, management information systems officer for the Pakistan Ministry of Health, previews his HIMSS25 talk on strengthening health information systems in the country and the challenges the Ministry has faced with digitization.