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Arcadia sends over 1 million text messages in a frictionless outreach to close gaps in care, says CMO Dr. Rich Parker.
He describes the unique information technology and interoperability needs of the company, which offers dental, vision, life and disability coverage, as it interfaces with the larger healthcare space.
It's a struggle to provide an explanation and clarity on why a claim was denied with the level of detail required, says Fawad Butt, CEO at Penguin Ai.
Business associates vetted for the CMS Medicare App Library must still consider their third-party risk requirements, says Scott Stuewe of DirectTrust. However, vetted FHIR-based data exchange apps are helping to improve the comfort of data holders.