Ed Marx, longtime healthcare CIO, explains that with more patients using artificial intelligence on their own to help with self-diagnosis, treatment and more, health systems that don't offer innovative new services could see revenue erode.

Using a point solution to scale artificial intelligence may not be effective when dealing "with every possible disease, patient or service line," and relying on one LLM could be too rigid for future coding, says Pelu Tran, Ferrum Health CEO.

HealthEx CEO Dr. Priyanka Agarwal describes how identity verification technology makes it possible for patients to go to TEFCA and get their records, and weighs in on how the industry can rapidly scale Individual Access Services.

Follow-up appointments, transitional care when there’s the risk of readmission, benefit patients and can be done by telehealth, says Dr. Matthew Thompson, an ER physician and the CEO and cofounder of Telescope Health.

Dr. Atul Gupta, CMO of diagnosis and treatment at Philips, and Kevin Roesch, assistant VP of cardiology and imaging services for Methodist Hospitals, discuss their partnership to develop new interventional labs to support patients in Indiana.

Properly deployed, AI agents could expand physicians' capabilities, allowing them to be more focused on care delivery, says Dr. Jonah Feldman, medical director for clinical transformation and informatics at NYU Langone.

The new research aims to explore models' diagnostic and management reasoning skills – and what that could mean for clinicians and patients, says Dr. Ethan Goh, executive director of Stanford ARISE, the AI Research and Science Evaluation Network.

Artificial intelligence-driven cost estimation tools and telehealth are addressing patient care gaps and improving care access while lowering total costs for employee groups, says Robin Glass, president of Included Health.

Zoom Communications' Jim Martin says the company's AI-first platform can streamline clinical and call center workflows, including generating visit notes to free clinicians' time so they can focus on patient interactions.

Sukrti Nagpal, deputy chief medical officer of virtual care provider Doccla, and Yosef Safi Harb, founder and CEO of health monitoring company Happitech, discuss their partnership to help monitor and detect heart rhythm problems in patients.

Veradigm is consolidating payer apps attached to EHRs by 15% to simplify providers' days and eliminate patient care gaps by up to 80%, based on larger provider groups, says Megan Zakrewsky, VP of product for clinical data exchange.

MaineHealth has had much success in the field of telemedicine. Its medical director of telehealth and virtual care Dr. Tracy Jalbuena and its VP of telehealth and virtual care Lizzy Mulcahy offer detailed advice on expansion and patient involvement.