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Kristi Ebong, SVP and GM at Orbita, describes how conversational AI can dynamically respond to and serve patients across the tech literacy spectrum.
(Sponsored) By providing relevant, evidence-based content, patient engagement platforms enable dialogue between patient and provider to move quickly to what the patient values, says Christian Patrick, VP of clinical decisions at EBSCO.
Christine Sinsky, vice president of professional satisfaction at the American Medical Association, talks about the problem of physician burnout and the role the EHR plays in that.
Lessons healthcare can learn from other industries and countries that employ biometrics to address patient matching —the ability to link records for the same individual held in different locations and a perennial problem in healthcare.