Reaching members through high touch navigation services

Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.

While many are anticipating longer review periods and larger filing and documentation requirements, the question of what changes will happen at the FTC under the new presidential administration remains, says John Saran, a partner at Holland & Knight.

A fundamental point of star ratings is balancing the interest of patients with that of taxpayers, says Dr. Don Rucker, former ONC head and current chief strategy officer of 1upHealth.