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CentraCare Health improved point of service collections by 25% by giving options and out-of-pocket costs, says Sheri Liebl, the healthcare system's executive director of revenue cycle.
And as health systems face revenue cycle challenges due to COVID-19, delivering "patient-friendly" payment options is one key to maintaining margins, says AccessOne CEO Mark Spinner.
Irene Froehlich, chief communications officer at DrFirst, talks about the changing world of digital health and offers advice on starting a career in health tech.
Dr. Bridget Duffy, former chief experience officer at the Cleveland Clinic and CMO at Vocera, discusses burnout during COVID-19, how to protect the physical and emotional safety of the healthcare workforce, and how technology can help and hurt.
In the midst of the crisis, Ochsner Health organized, formatted and shared data for a "never again" scenario, says Amy Trainor, vice president of IS clinical systems.
(Sponsored) AI-enabled decision making addresses critical data pain points along the patient's pathway, says Rahma Samow, senior VP of marketing and sales for Siemens Healthineers.
With recent new momentum around finding more effective means of patient identity and matching, Verato CEO Mark LaRow discusses the challenges – and describes how the company's referential matching technology can help.
Dr. Anthony Chang, chief intelligence and innovation officer at CHOC and founder of AIMed, discusses how machine learning is transforming imaging, decision support, clinical workflow, physician-patient interaction and more.
Dr. David Nace, chief medical officer at Innovaccer, shares thoughts on the changing landscape of health data and information sharing.
Martin Lupinetti, president and CEO of HealthShare Exchange, speaks on lessons learned about data quality and reaching seniors during the pandemic.
Hospitals got resources first while post-acute care executives maxed out credit cards buying PPE and staff wore garbage sacks for gowns, says IntelyCare CEO David Coppins.
Dr. Jay Anders, chief medical officer at Medicomp Systems, discusses the causes and some cures for physicians overwhelmed by electronic health record systems.