(Sponsored) Zoom's omnichannel contact center aids personalized care

Patient advocate Grace Cordovano speaks about how telehealth and virtual care have improved outcomes and made it easier for chronically ill patients to live fuller, more satisfying lives.

Ex-CEO Cyrus Massoumi claims his former Zocdoc colleagues coordinated a plan to replace him and prevented him from taking majority control; telehealth systems are experiencing a large uptick in targeted attacks.

Pam Hoffman, the medical director of telehealth services at Yale New Haven Health Services and Yale Medicine, discusses how telehealth became a service that required a "clinical champion" to a necessary part of the health system's offerings.