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AI can personalize billing conversations to ease patients' financial stress
Nicole Rogas, RevSpring president, says the company's new AI tool provides healthcare customer service representatives with real-time financial data on patients to guide more empathetic conversations about payment options.
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AI can personalize billing conversations to ease patients' financial stress
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AI can personalize billing conversations to ease patients' financial stress
5:12
Nicole Rogas, RevSpring president, says the company's new AI tool provides healthcare customer service representatives with real-time financial data on patients to guide more empathetic conversations about payment options.
