Reaching members through high touch navigation services

Giving patients visibility into procedure costs can reduce surprise billing and drive prices down through competition, according to HIMSS Policy Influencer Changemaker Leigh Burchell, VP for policy and public affairs at Altera Digital Health.

Patient visit documentation must accurately reflect the clinical reality of patient care to serve care coordination and timely reimbursement, according to Dr. Sari Green, physician executive director at Accuity.

Omega Healthcare works with hospitals on rev cycle tools, making tweaks in such areas as data and population that make each provider unique, says CEO Anurag Mehta.