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AI call center is effective at engaging patients
Finance/RCM

AI call center is effective at engaging patients

11:51

Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.

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6:04

Payer negotiation tech stacks: A primer for providers

There are challenges experienced by providers during payer negotiations, and various tech capabilities needed to build the most effective and valuable payer negotiation tech stacks. Dilpreet Sahota, founder and CEO of Trek Health, explains.

Payer negotiation tech stacks: A primer for providers
There are challenges experienced by providers during payer negotiations, and various tech capabilities needed to build the most effective and valuable payer negotiation tech stacks. Dilpreet Sahota, founder and CEO of Trek Health, explains.
6:04
6:27

Proposed rule would require PBMs to disclose compensation

New U.S. Department of Labor rule would have an immediate positive effect on pharmacies and negatively impact the big Pharmacy Benefit Managers (PBMs), says Dae Y. Lee, attorney at Buchanan Ingersoll & Rooney.

Proposed rule would require PBMs to disclose compensation
New U.S. Department of Labor rule would have an immediate positive effect on pharmacies and negatively impact the big Pharmacy Benefit Managers (PBMs), says Dae Y. Lee, attorney at Buchanan Ingersoll & Rooney.
6:27
3:55

Clinical and financial teams need clear, accurate documentation

Patient visit documentation must accurately reflect the clinical reality of patient care to serve care coordination and timely reimbursement, according to Dr. Sari Green, physician executive director at Accuity.

Clinical and financial teams need clear, accurate documentation
Patient visit documentation must accurately reflect the clinical reality of patient care to serve care coordination and timely reimbursement, according to Dr. Sari Green, physician executive director at Accuity.
3:55