The biggest financial challenges for hospital CEOs and CFOs

It's a struggle to provide an explanation and clarity on why a claim was denied with the level of detail required, says Fawad Butt, CEO at Penguin Ai.

New artificial intelligence models have unpredictable consumption-based costs, says Rhett Alden, Elsevier's CTO of health markets. But "all you can eat models" and inclusive pricing can avoid the need for clinicians to meter tool use.

He describes the unique information technology and interoperability needs of the company, which offers dental, vision, life and disability coverage, as it interfaces with the larger healthcare space.