How providers can show empathy to patients via video chat

Don Woodlock, InterSystems president and host of the "Code to Care" video series, recommends that healthcare leaders carve out at least an hour a week to learn about and build practical familiarity with emerging technologies.

Hylke Kingma, EMA digital health lead at KPMG, discusses why rising healthcare demand and declining workforce capacity are forcing systems to rethink how care is delivered.

Kevin Day, Rhapsody CTO, shares lessons from building a healthcare AI agentic harness, including how organizations can decide whether to build or buy, as well as how to maintain agility and embed governance into AI initiatives.