Safety net providers tap digital tools during COVID-19 pandemic

Megan Coder of the Society for Digital Mental Health cautions that patients may rely on general-purpose AI chatbots that are unsuitable for mental health treatment rather than seek care from a human clinician.

Dr. Deepti Pandita, CMIO and VP of clinical Informatics at UCI Health, says healthcare organizations may not always know where every AI tool exists, making system-wide AI awareness and governance essential.

Nicole Ramage, HIMSS' senior global market insights manager, says her department's focus is expanding to help healthcare leaders better understand AI adoption, market trends and regional differences across North America, EMEA and APAC.