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One challenge is competition for remote staff is nationwide, says Kimberly Scaccia, VP of Revenue Management for Mercyhealth.
Dr. Deepti Pandita, CMIO and VP of clinical Informatics at UCI Health, says healthcare organizations may not always know where every AI tool exists, making system-wide AI awareness and governance essential.
Megan Coder of the Society for Digital Mental Health cautions that patients may rely on general-purpose AI chatbots that are unsuitable for mental health treatment rather than seek care from a human clinician.
Dr. Leeda Rashid, formerly of the FDA Digital Health Center of Excellence, recommends that the federal government develop enforceable governance frameworks with oversight and accountability that cover AI tools' full lifecycles.