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AI can personalize billing conversations to ease patients' financial stress
Women in Healthcare IT

AI can personalize billing conversations to ease patients' financial stress

5:12

Nicole Rogas, RevSpring president, says the company's new AI tool provides healthcare customer service representatives with real-time financial data on patients to guide more empathetic conversations about payment options.

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Women in Healthcare IT - Similar Videos View more in Women in Healthcare IT

4:21

AI-powered cybersecurity tools protect pediatric hospital's patient data

Diana Ferro of Bambino Gesù Children's Hospital discusses the hospital’s participation in the CYLCOMED initiative, which has developed an AI cybersecurity toolbox to safeguard data collected from remote monitoring devices.

AI-powered cybersecurity tools protect pediatric hospital's patient data
Diana Ferro of Bambino Gesù Children's Hospital discusses the hospital’s participation in the CYLCOMED initiative, which has developed an AI cybersecurity toolbox to safeguard data collected from remote monitoring devices.
4:21
4:49

Collaboration between clinical nurses and IT teams drives innovation

Penn Medicine's Anna Schoenbaum says nurses can accelerate digital technology adoption by identifying care challenges, working with IT staff to find tools that can help and engaging key stakeholders to vet those tools.

Collaboration between clinical nurses and IT teams drives innovation
Penn Medicine's Anna Schoenbaum says nurses can accelerate digital technology adoption by identifying care challenges, working with IT staff to find tools that can help and engaging key stakeholders to vet those tools.
4:49
4:39

OECD: Patient-centric care, not high spending, delivers better outcomes

Dr Candan Kendir, health policy analyst at the OECD, says the latest Patient-Reported Indicator Survey (PaRIS) surprisingly revealed that countries' healthcare budgets are less important to outcomes than previously thought.

OECD: Patient-centric care, not high spending, delivers better outcomes
Dr Candan Kendir, health policy analyst at the OECD, says the latest Patient-Reported Indicator Survey (PaRIS) surprisingly revealed that countries' healthcare budgets are less important to outcomes than previously thought.
4:39