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Deep Dive: The human component of empathy can be enhanced by technology to spur appropriate action and address issues of equity and disparity.
Westchester Medical Center added strength to its 10-hospital system by creating redundancy in cross-coverage by physicians and specific COVID-19 workflows, claim Medical Director Corey Scurlock and Caregility's Wendy Deibert.
Sparrow Health had the infrastructure in place to be first in line to do virtual care when the COVID-19 pandemic hit, says Dr. Michael Zaroukian, VP, CMIO and CTO of the health system.
Michael Gleeson, chief innovation and strategy officer at Arcadia, says patients may not be seeking in-person care during the COVID-19 pandemic, which means data may be harder to come by.
Dr. Jenifer Leaf Jaeger, senior medical director at HealthEC, discusses how her company is able to identify the top 10 percent of a client's patients who are at highest risk for a severe outcome due to COVID-19.
Patients' age, race, gender and ZIP code can have a big impact on their overall health, explains Equality Health Director of Clinical Outreach Solutions Roger Pena.
Change Healthcare has seen some big changes of its own in the year since its IPO, says CEO Neil de Crescenzo, who describes how it's been tailoring its technologies to help payers, providers and patients during the pandemic.
Now that the virtual health platform is mainstream, future efforts will likely focus on the disparity in numbers between patients and providers.
Mark Frank, cofounder and CEO of SonderMind, discusses the changing space of digital mental health and offers advice for startups.
The experience has made fans of patients who love virtual visits as more convenient, time-saving and equal to in-person care, says Dr. Chris Hobson, CMO for Orion Health.
Dr. David Rhew, chief medical officer and VP of healthcare at Microsoft, discusses how automation can help manage high patient call volumes, unwieldy medical device data and daily employee health screening.